Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the services provided by Fine and Shine Cosmetics Pvt Ltd ("Fine and Shine," "we," "us," or "our") through its website www.bioworldlondon.com ("Website"). By accessing or using the Website, you agree to be bound by these Terms. Please read these Terms carefully before using the Website. If you do not agree to these Terms, you may not access or use the Website.

1. Introduction

1.1 Fine and Shine Cosmetics Pvt Ltd is a company registered in India under the Companies Act, 2013. Our registered office is located at Plot no-334, Phase IV, Sector-57, Kundli Industrial Area, Sonipat, Haryana-131028.

1.2 For any queries or concerns regarding these Terms, you can contact us via email at ecomm@fineandshine.com or by phone at 8684090068.

2. Website Usage

2.1 By using the Website, you affirm that you are at least 18 years of age or accessing the Website under the supervision of a legal guardian who agrees to be bound by these Terms.

2.2 You agree to use the Website only for lawful purposes and in accordance with these Terms, and any applicable laws, regulations, and guidelines.

2.3 You acknowledge that Fine and Shine may modify, suspend, or discontinue any aspect of the Website at any time, including the availability of any feature or content, without prior notice or liability.

3. Product Information

3.1 The products available on the Website are for personal use only and are not for resale.

3.2 Fine and Shine endeavors to provide accurate and up-to-date information regarding the products, including descriptions, images, and prices. However, we do not warrant that the product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.

3.3 We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Ordering and Payment

4.1 By placing an order through the Website, you agree to provide accurate, current, and complete information about yourself as prompted by the order form.

4.2 All orders are subject to acceptance and availability. Fine and Shine reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or suspicion of fraudulent activity.

4.3 Prices displayed on the Website are in Indian Rupees (INR) and are inclusive of all taxes unless otherwise stated. Shipping charges may apply and will be displayed at the time of checkout.

4.4 Payment for orders placed on the Website can be made using the payment methods available on the Website. Payment processing services are provided by third-party payment processors, and Fine and Shine does not collect or store your payment information.

5. Shipping and Delivery

5.1 Fine and Shine aims to process and dispatch orders within a reasonable timeframe. However, delivery times may vary depending on the shipping method selected and the destination address.

5.2 We shall not be liable for any delay or failure in delivery caused by events beyond our control, including but not limited to natural disasters, transportation strikes, or customs delays.

5.3 Risk of loss and title for the products purchased from the Website pass to you upon delivery of the products to the carrier.

6. Returns and Refunds

6.1 We want you to be satisfied with your purchase. If you are not completely satisfied with your purchase, you may return the unused and unopened product within 7 days from the date of delivery for a refund or exchange, subject to our return policy.

6.2 For detailed information on our return policy, including eligibility criteria and return procedure, please refer to the Returns and Refunds section on the Website.

7. Intellectual Property Rights

7.1 The content and materials available on the Website, including but not limited to text, graphics, logos, images, videos, and software, are owned or licensed by Fine and Shine and are protected by copyright, trademark, and other intellectual property laws.

7.2 You may not reproduce, distribute, modify, transmit, display, perform, or otherwise use any website content without Fine and Shine's prior written consent.

8. Limitation of Liability

8.1 To the fullest extent permitted by applicable law, Fine and Shine shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or use, arising out of or in connection with your use of the Website or the products purchased from the Website.

8.2 In no event shall Fine and Shine's total liability to you for all claims arising out of or in connection with these Terms or your use of the Website exceed the total amount paid by you for the products purchased from the Website.

9. Indemnification

9.1 You agree to indemnify, defend, and hold Fine and Shine harmless from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or in connection with your use of the Website, violation of these Terms, or infringement of any third-party rights.

10. Governing Law and Dispute Resolution

10.1 These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

10.2 Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

11. Changes to Terms

11.1 Fine and Shine reserves the right to modify or revise these Terms at any time by posting the amended Terms on the Website. Your continued use of the Website after the posting of any changes to these Terms constitutes acceptance of those changes.

12. Miscellaneous

12.1 These Terms constitute the entire agreement between you and Fine and Shine regarding your use of the Website and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and Fine and Shine.

12.2 If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

13. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at ecomm@fineandshine.com or by phone at 8684090068.